Last Updated: November 18, 2025
MIRROR WORLD FOREIGN TRADE LIMITED (hereinafter referred to as "Mirror Lighting" or "we") is committed to protecting your privacy. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you purchase our LED lighting products and use our services.
We collect the following types of information: (a) Personal Identification Information: Full name, email address, phone number, and billing address; (b) Shipping Information: Delivery address, recipient name, and contact details for product delivery; (c) Payment Information: Payment method details processed securely through our payment service providers; (d) Order Information: Product details, quantities, prices, and order history; (e) Technical Information: IP address, browser type, device information, and website usage data collected automatically; (f) Communication Records: Correspondence between you and our customer service team, including inquiries and support requests.
Your information is used for the following purposes: (a) Order Processing: To process and fulfill your orders, arrange shipping and delivery of lighting products; (b) Communication: To send order confirmations, shipping notifications, tracking information, and delivery updates; (c) Customer Service: To respond to your inquiries, handle returns and exchanges, and provide after-sales support; (d) Payment Processing: To process payments securely and prevent fraudulent transactions; (e) Service Improvement: To analyze customer preferences, improve our product offerings, and enhance website functionality; (f) Marketing Communications: With your consent, to send promotional offers, new product announcements, and special deals (you may opt-out at any time); (g) Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We respect your privacy and do not sell or rent your personal information. We may share your information with: (a) Logistics Partners: Shipping companies and courier services to deliver your orders (they receive only information necessary for delivery); (b) Payment Processors: Secure third-party payment gateways to process transactions; (c) Service Providers: Trusted vendors who assist with website hosting, data analysis, email delivery, and customer service, all bound by strict confidentiality agreements; (d) Legal Requirements: Government authorities or law enforcement when required by law, court order, or to protect our legal rights; (e) Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement industry-standard security measures to protect your personal information: (a) Encryption: All sensitive data is encrypted using SSL/TLS technology during transmission; (b) Secure Storage: Personal information is stored on secure servers with restricted access; (c) Access Control: Only authorized employees with legitimate business needs can access customer data; (d) Regular Security Audits: We conduct periodic security assessments to identify and address vulnerabilities; (e) Payment Security: We comply with PCI-DSS standards for handling payment card information; (f) Data Backup: Regular backups ensure data recovery in case of system failures. While we take extensive precautions, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy: (a) Active accounts and recent orders are maintained for service provision; (b) Transaction records are kept for at least 7 years to comply with tax and accounting regulations; (c) Marketing communications data is retained until you unsubscribe; (d) After the retention period, we securely delete or anonymize your information.
You have the following rights regarding your personal information: (a) Right to Access: Request a copy of the personal information we hold about you; (b) Right to Rectification: Request correction of inaccurate or incomplete information; (c) Right to Deletion: Request deletion of your personal data, subject to legal retention requirements; (d) Right to Restriction: Request limitation of how we process your information; (e) Right to Data Portability: Receive your data in a structured, machine-readable format; (f) Right to Object: Object to processing of your information for direct marketing purposes; (g) Right to Withdraw Consent: Withdraw consent for data processing at any time. To exercise these rights, please contact us at :contact_email with your request and proof of identity.
Our website uses cookies and similar technologies to enhance your browsing experience: (a) Essential Cookies: Required for website functionality, shopping cart, and checkout process; (b) Performance Cookies: Analyze website traffic and user behavior to improve our services; (c) Functional Cookies: Remember your preferences and settings; (d) Marketing Cookies: Track your activity to deliver personalized advertisements. You can manage cookie preferences through your browser settings. Disabling certain cookies may limit website functionality.
Our website may contain links to third-party websites, payment gateways, or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
As MIRROR WORLD FOREIGN TRADE LIMITED operates internationally, your information may be transferred to and processed in countries outside your residence. We ensure adequate safeguards are in place to protect your data in accordance with applicable data protection laws.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information promptly.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top indicates when the policy was last revised. Material changes will be communicated via email or prominent website notice. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: MIRROR WORLD FOREIGN TRADE LIMITED, Email: . We will respond to your inquiry within 30 business days.